Ref: DO 8139
Our client, a rapidly growing business based in Cullompton, is looking for a Sales Administrator to join their friendly Quotes & Pricing team on a full-time, permanent basis. The main purpose of the role is to assist with sales/pricing queries and customer rebates and build/maintain relationships with BDT, House Accounts, and Internal Sales. The ideal candidate will have previous experience of working in a busy customer service based environment, excellent communication skills, and a sharp eye for detail.
Responsibilities include: -
- Provide support to the Pricing & Quotes Manager in dealing with queries for BDT, Internal Sales, and House Accounts
- Work with the Pricing Manager to maintain relationships with House Accounts which will include problem-solving, managing large orders, and ensuring they are shipped as efficiently as possible
- Provide cover for the Quotes Team when requested by the Pricing Manager – to include cover for holidays and absence
- Set up pricing deals, carriage deals, and overseeing layering accounts including regular reviews of the same
- Ad Hoc reporting for the Pricing Manager and the Director of Sales as and when requested
- Monitor competitor stock to provide current market intelligence
- Maintain and build relationships with BDT and Internal Sales
- Manage customer rebate schemes as agreed by the Pricing Manager and Director of Sales, including collating information, logging schemes onto the system, and issuing regular updates to the customer
Requirements: -
- Experience of working in a busy customer service based environment
- Good working knowledge of Excel and Word
- Excellent verbal and written communication skills
- A calm and efficient manner
- Ability to problem solve and make decisions in a timely manner
- Be organised and able to present data in a timely, coherent, and efficient manner
- Have a friendly, approachable manner and be patient when dealing with internal and external challenges
- A sharp eye for detail and great organisational skills
- Previous Soft Sales experience would be advantageous, but not essential
Package:
As well as a competitive salary, our client offers a range of excellent benefits, including, a discretionary profit-led quarterly bonus scheme, life assurance, private health and dental insurance, staff discounts, and subsidised canteen. This role also offers scope for learning and development.
Recruitment Consultant: Dani Osborne
Closing Date: All suitable candidates will be submitted as soon as received; our client reserves the right to appoint before the closing date. Please note that due to the volume of applications, if you haven’t received a response within 5 days of applying, then unfortunately on this occasion you won’t have been successful.
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