£24K | FREE PARKING | EXETER | CAREER PROGRESSION
Are you fluent in German? Do you have experience within a customer service environment?
Our client, a prestigious high-end company, is in search of an Export Customer Services Advisor who is fluent in German.
Export Customer Services Advisor responsibilities:
- Receiving and making telephone calls in the relevant language
- Processing orders received via telephone or email
- Responding to and solving customer problems/queries/complaints
- Supporting and liaising with the Sales Representatives regarding queries relating to customer details, display products and inputting of orders
- Assisting customers with floor plans and quantity calculations
- Assisting in translating and checking translations for various departments such as marketing, goods-in and purchasing
Export Customer Services Advisor requirements:
- Be fluent in German and be competent in formal writing skills in German and English
- Have proven customer service/sales order processing experience
- Have accurate keyboard skills and experience of data entry
- Be educated to a good standard - A’ levels or equivalent. Basic mathematical ability essential
Export Customer Services Advisor benefits include:
- Contributory pension scheme
- 23 days holiday (increasing to 26 days with service) plus public holidays
- Free onsite parking
- Staff discounts
- Death in service cover
- Medicash Healthcare Cash plan (including shopping, travel, and gym discounts)
- Structured training
- Potential for career progression
- Air-conditioned offices
If you would like more information, apply today!
Recruitment consultant: Georgia Parkhouse
Ref: 10291