Reference – DO 3741
If you enjoy speaking to customers and have an interest in high-end premium food and beverage products, then this could be the perfect opportunity for you! We are looking for an energetic individual with excellent customer service skills to join a well-established company based in Exeter. The main purpose of the role is to process online sales and respond to telephone and email enquiries from both customers and the Field Sales team. With ambitious growth plans and exciting new products, this is an excellent time to join the company.
This is a full-time role and hours are 8.30 am – 5.30 pm, with a degree of flexibility.
Responsibilities:
- Process online sales
- Manage online sales damages and returns
- Manage courier claims and print courier despatch labels
- Answer telephone calls and assist with customer requests
- Provide general administrative support, including data entry
Requirements:
- Previous customer service experience
- Proficiency in Microsoft Office, Outlook, Excel, and Word
- Excellent attention to detail
- A positive can-do attitude
- Interpersonal and communication skills
Summary/Closing paragraph:
You will be joining a friendly team with great opportunities for growth and development as the business fulfills its ambitious growth plans. If you have the relevant skills and experience please apply via our website.
Closing Date: Please note that we will accept applications up to the closing date, however, all suitable candidates will be submitted as soon as received, and the client reserves the right to appoint before the closing date.
If you have the skills and experience stated, please apply NOW!
Please note that due to the volume of applications that we deal with, if you haven’t received a response within 3 days of your application, then unfortunately on this occasion you won’t have been successful.
Disclaimer: Cathedral Appointments Limited acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. By applying for this job, you accept our Privacy Policy which can be found on our website. Please be advised that if unsuccessful for this role we may hold your details on our database for 6 months, during which time you may be contacted for other suitable vacancies. If you do not want us to do this, please contact us.