UP TO £25K DOE | HYBRID | BONUS SCHEME | EXETER
A leading technology company based near Exeter, dedicated to improving driver efficiency, safety, and sustainability. With innovative technology that enhances fleet performance, the company is expanding its reach and impact, offering a dynamic and supportive work environment.
The Role
We are seeking a detail-oriented Administrator to support our clients account management team. This role involves assisting customers with their accounts, ensuring data accuracy, and maintaining strong client relationships. You will play a crucial part in optimising customer use of our client's platform and providing administrative and training support.
Responsibilities for the Administrator:
- Process fleet updates and maintain accurate customer records in Salesforce CRM
- Manage customer expectations, responding to queries and providing portal training
- Regularly liaise with internal teams and external stakeholders to support customer needs
- Assist in generating reports, analysing data, and ensuring high levels of customer service
Key Skills Required for the Administrator:
- Proven experience in a customer service role with strong organisational skills
- Proficiency in Microsoft Office and the ability to manage multiple tasks efficiently
- Excellent communication and interpersonal skills, with a proactive approach
- Demonstrated experience in an administrative role, with a strong ability to manage tasks efficiently and support business operations
- Experience with Salesforce CRM is desirable but not essential
Benefits:
- Hybrid working regular access to the Exeter office
- Membership in the employee bonus scheme
- Free onsite parking
- 24 days holiday plus bank holidays
- Extra day off for your birthday
- Holiday buyback scheme
- Health plan & Dental plan
If you are an organised and proactive individual looking to join a forward-thinking company, apply today!
Note on Sponsorship: We regret to inform you that at this time, we are unable to offer sponsorship for work authorisation for this role. Therefore, candidates must possess valid authorisation to work in the UK without requiring visa sponsorship.
Recruitment Consultant: Georgia Parkhouse
Ref: 10797