HYBRID WORKING | EXTRA DAY OFF FOR YOUR BIRTHDAY | INSTANT RECOGNITION BONUSES | FREE OFFICE365 SUBSCRIPTION & DOMAIN
Are you an experienced UC Engineer looking to join an award-winning and growing IT business based in Exeter? They offer an array of unique benefits to their employees on top of training and career development. The main purpose of this role is to provide high-quality second-line UC support to their range of customers across the UK.
Responsibilities of this UC Engineer role:
- Acting as a knowledgeable point of contact for customer technical/2nd Line issues, when required
- Show an extensive understanding of UC (Teams, Skype for Business) to be able to deal with a range of customer incidents
- Progressing or resolving proactive alerts according to SLAs
- Develop and maintain the existing customer base
UC Engineer Requirements:
- Experience working with Skype for Business and/or Microsoft Teams Administration
- Understand core telephony concepts (e.g. dial plans, phone number manipulation, call routing)
- Competent in Microsoft 365 server administration and configuration
Benefits:
- 31 days holiday (including bank holidays)
- Cycle to work scheme
- Company pension
- Regular social and fundraising events
- Modern offices with pool tables and retro games
- There is also good scope for progression within the company for the right candidate
If IT career progression is your goal, then working with this market leader in this UC role may be your next career opportunity. Apply now or call for an informal chat.
Recruitment Consultant: Lynsey Skinner
Ref: 8151
Other companies may call this role: UC Technician, 2nd Line Technician, 2nd Line Engineer, Teams Specialist, Teams Engineer, Second Line Technician, Second Line Engineer, Unified Comms Engineer, Unified Comms Technician, Unified Communications Engineer, Unified Communications Technician