vacancy

Are you a Desktop specialist and SCCM/MECM Administrator wanting to develop your technical skills further? We are looking for someone to join our clients IT Services team in a desktop management role. This is an excellent opportunity to join a friendly and collaborative IT team in a role that offers great development opportunities into owning the management of endpoints across all platforms. They have a mixed environment of approx. 1800 fixed desktops, 900 laptops and around 100 tablets.

Candidates should have experience in a similar role and of administration of a SCCM/SCEM infrastructure.

Responsibilities:

• Ensure endpoint management systems are fully operational
• The design, implementation, monitoring and maintenance of a multi- site endpoint device portfolio, focussed on the monitoring and support of the devices, their hardware operating systems and software.
• Work with the service manager and senior technical team to develop and implement a rolling five year service delivery plan.
• The design and implementation of systems and infrastructure to meet current cyber security requirements.
• Generate solutions to resolve assigned high level problems to best possible service levels while identifying the root causes of problems and working to make a permanent fix.
• Carry out change management process ensuring that documentation is maintained and communication is relayed to all stakeholders.
• Minimise the impact, cost and time to fix of recurrent or inevitable problems.
• Development and training of 1st/2nd line team

Requirements:

• HND or equalivalent in an IT related subject
• Administration of an SCCM/SCEM infrastructure
• Expertise in selecting, configuring, deploying and lifecycle managing endpoint devices to meet the needs of all users
• Excellent communication and problem solving skills with the ability to work calm under pressure
• Understanding of desktop network requirements
• Microsoft infrastructure knowledge (DNS, DHCP, Active Directory, Group policy etc)
• Exposure to Microsoft 365 administration
• Positive and flexible approach to work with excellent customer service experience.

This is a fantastic opportunity to join a long standing organisation in a key role for the business. For more information apply today!