Ref: DO 8022
Our client requires a Customer Service Advisor to join their highly regarded, Exeter-based team on a temporary basis. The main purpose of the role is to provide excellent customer service to clients and customers, as well as internal teams across the business, and to provide the team with administrative services. Our client is looking for a hard-working and enthusiastic individual who enjoys assisting customers.
This is a full-time role for an initial period of 3 months. Hours are 9 am to 5 pm and to be considered for this role you must be available at short notice.
Responsibilities include: -
- Provide a front-line service to customers and potential customers on the telephone and via digital communications
- Deliver high-quality customer care in all areas of work, with both internal and external customers
- Provide administration services to teams across the business
- Deal with incoming and outgoing mail, preparing documents, letter writing, mail merges, scanning and filing, organising meetings, taking minutes, and maintaining office supplies
- Build and maintain positive working relationships with internal colleagues and external stakeholders
- Maintain standards of cleanliness and tidiness in the office
- Additional individual responsibilities will be assigned as appropriate to the role and training and support will be provided
Requirements: -
- Previous experience in customer service
- A positive, enthusiastic individual
- Excellent communication skills
- Highly organised
- Good IT skills and be familiar with Microsoft Office
- A team player with a friendly approach and a positive can-do attitude
Summary/Closing Paragraph:
If you would like an interesting and varied role within a friendly, supportive team, and you have the relevant skills and experience, then we would love to hear from you!
Recruitment Consultant: Dani Osborne
Closing Date: All suitable candidates will be submitted as soon as received; our client reserves the right to appoint before the closing date. Please note that due to the volume of applications, if you haven’t received a response within 5 days of applying, then unfortunately on this occasion you won’t have been successful.
Disclaimer: Cathedral Appointments Limited acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. By applying for this job, you accept our Privacy Policy which can be found on our website. Please be advised that if unsuccessful for this role we will hold your details on our database and may be contacted for other suitable vacancies. If you do not want us to do this, please let Cathedral Appointments know.