vacancy

Customer Service Advisor (1218)

Ref: 1218
  • Increased Holiday with Service
  • Progression and development support
  • Staff discount

 

Our client, who has celebrated 30 years of success within their field, is looking to recruit a Customer Service Advisor to join their growing company. With over 220 employees, seven  showrooms  and  a  global  network  of  retailers,  the company  is committed to continuous development as an industry leader. As a Customer Service Advisor, you will need to be confident, have excellent communication skills, and be a team player. 

Administrator Responsibilities:

  • to receive telephone calls from customers and ensure that queries are dealt with professionally and effectively
  • Support and liaise with the Sales Managers by answering queries relating to customer details, inputting of orders, displays and providing product ordering information.
  • Responding to and solving customer problems / queries / complaints
  • Log customer issues onto the Sales Logix system, detail all relevant communication to customers.

Administrator Requirements:

  • Possess excellent communication skills with a confident, pleasant telephone manner.
  • Be a team player.
  • Have accurate keyboard skills and experience of data entry.
  • Have proven customer service / sales order processing experience.

Company Benefits

  • A competitive salary
  • Benefits including a contributory pension scheme, 23 days holiday (increasing to 26 days with service) plus public  holidays,  staff  discounts  and  death  in  service  cover. 
  • In addition, there is structured training and the potential for career progression within our growing dynamic company

Should this be an opportunity you would like to learn more about please contact

Christie Doderer

Ref: 8755